At baji88, your privacy is a foundational commitment — not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use it, and the rights you hold as a baji88 account holder in Bangladesh.
baji88 (hereinafter "baji88", "we", "us", or "our") operates the online casino and sports betting platform accessible at baji88.vu. baji88 is the data controller responsible for the personal data of registered account holders and visitors to its platform. As data controller, baji88 determines the purposes and means by which personal data is processed in connection with the operation of its gaming services.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the baji88 Data Protection team using the following details:
baji88 is committed to resolving all privacy-related queries promptly and transparently. Where a complaint cannot be resolved to your satisfaction through our internal process, you retain the right to escalate the matter to the relevant data protection authority or seek remedy through applicable legal channels.
baji88 collects personal data through a variety of channels — directly from you when you register and use the platform, automatically through technical systems when you browse the site, and from trusted third-party service providers such as payment processors and identity verification providers. The categories of personal data we collect are set out in the table below.
| Category | Examples of Data Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, NID/passport number, photograph | Registration form, KYC verification |
| Contact Data | Mobile number (+880), email address, city/district (Dhaka, Chittagong, Sylhet, etc.) | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account numbers, Visa/Mastercard last four digits, transaction history | Deposit/withdrawal processing |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session duration | Automatic — cookies and server logs |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage, responsible gaming tool settings | Platform activity logging |
| Communication Data | Live chat transcripts, support ticket content, WhatsApp message summaries, email correspondence | Customer support interactions |
| Marketing Preferences | Opted-in promotional channels, communication frequency preferences, bonus opt-in/opt-out status | Account settings, marketing consent forms |
baji88 does not collect special category data (such as racial or ethnic origin, religious beliefs, or health data) as part of its standard account registration or gaming operations. Where age verification requires review of a government-issued identity document, the document is processed solely for the purpose of confirming that the account holder is aged 18 or above and is a genuine individual. Document images are not retained beyond the period necessary to complete verification.
baji88 processes personal data only where there is a lawful basis for doing so. We rely on the following legal bases across our processing activities: performance of a contract (operating your account and delivering gaming services); compliance with a legal obligation (anti-money laundering, Know Your Customer, and age verification requirements); legitimate interests (fraud prevention, platform security, and responsible gaming monitoring); and consent (where applicable, for direct marketing communications).
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract performance |
| Age verification (18+ compliance) | Identity, KYC documents | Legal obligation |
| Payment processing (bKash, Nagad, Rocket, Upay, Visa, Mastercard) | Financial, Identity | Contract performance |
| Fraud detection and AML compliance | Financial, Technical, Gaming | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Gaming, Contact | Legal obligation / Legitimate interest |
| Customer support delivery | Identity, Contact, Communication | Contract performance |
| Platform security and abuse prevention | Technical, Gaming | Legitimate interest |
| Direct marketing communications | Contact, Marketing Preferences | Consent |
| Platform analytics and improvement | Technical, Gaming | Legitimate interest |
baji88 does not use automated decision-making in any manner that produces legal or similarly significant effects on your account without human review. Where automated risk-scoring tools are used as part of fraud or AML processes, flagged accounts are reviewed by a member of the baji88 compliance team before any action is taken.
baji88 uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, monitor platform performance, and — where you have consented — deliver relevant promotional content. Cookies are small text files placed on your device by the baji88 platform. You can control or delete cookies through your browser settings at any time; however, disabling certain essential cookies may impair core platform functionality.
To update your cookie preferences at any time, please contact baji88 support via live chat or email. baji88 does not use third-party advertising networks that track users across external websites for behavioural profiling purposes.
baji88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data is shared only in the following strictly limited circumstances, and only with service providers or authorities who have a legitimate and documented need to receive it.
All third-party service providers engaged by baji88 are required to process personal data only in accordance with baji88's written instructions and are contractually bound to implement appropriate technical and organisational security measures consistent with internationally recognised data protection standards.
baji88 operates a platform that is accessible globally and engages service providers whose infrastructure may be located in jurisdictions outside Bangladesh. Where personal data is transferred outside Bangladesh to a country that does not provide a level of data protection equivalent to Bangladeshi standards, baji88 implements appropriate safeguards to protect that data. These safeguards include contractual clauses that impose data protection obligations on the receiving party equivalent to those applied within baji88's own operations.
In particular, game studio providers and certain payment infrastructure partners may process technical session data on servers located in the European Union, United Kingdom, Malta, Isle of Man, or other jurisdictions. In each case, baji88 ensures that appropriate transfer mechanisms and contractual protections are in place before any such transfer occurs.
baji88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and operational retention obligations. The retention periods applicable to the main categories of personal data held by baji88 are as follows:
| Data Category | Standard Retention Period | Basis for Retention |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | AML / legal obligation |
| Financial Transaction Records | 7 years from transaction date | Regulatory / legal obligation |
| KYC Verification Documents | Duration of account + 5 years post-closure | AML / legal obligation |
| Gaming Activity Logs | Duration of account + 2 years post-closure | Responsible gaming / dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interest / legal obligation |
| Marketing Preferences and Consent Records | Duration of consent + 2 years | Proof of consent / legal obligation |
| Technical / Log Data | 13 months rolling | Security / legitimate interest |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, the resulting anonymised data sets may be retained indefinitely for statistical and analytical purposes as they no longer constitute personal data.
baji88 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security programme includes the following key controls:
As a baji88 account holder, you hold a set of rights in relation to the personal data we process about you. These rights are described in detail in the accordion below. To exercise any of these rights, please contact the baji88 Data Protection team at support at baji88.vu. baji88 will respond to all valid requests within 30 calendar days. No fee is charged for exercising your rights except in the case of manifestly unfounded or excessive requests.
baji88 is strictly an 18+ platform. The baji88 platform is not intended for and must not be used by any person under the age of 18 years. baji88 does not knowingly collect, process, or retain personal data belonging to minors. Any account found to be registered by or used by a person under 18 will be immediately closed and all associated balances forfeited in accordance with the baji88 Terms & Conditions.
If you believe that a minor has accessed or registered for a baji88 account, please notify us immediately at support at baji88.vu so that we can take prompt remedial action. Parents and guardians in Bangladesh are encouraged to use parental control software to restrict minors' access to online gaming platforms.
baji88 will only send you direct marketing communications — including promotional emails, SMS messages, and WhatsApp notifications relating to bonuses, new games, seasonal offers, and platform updates — where you have provided your explicit consent during registration or subsequently through your account settings panel.
You may withdraw your consent to receive marketing communications at any time by updating your preferences in the account settings panel, or by contacting baji88 support at support at baji88.vu. Withdrawal of marketing consent will take effect within 48 hours of your request. Please note that withdrawing marketing consent does not affect your ability to receive transactional communications relating to your account — such as deposit confirmations, withdrawal notifications, and security alerts — which are sent as part of the operation of your account.
baji88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform operations. The current version of this Privacy Policy, including the effective date, will always be published on this page. Where a change is material — meaning it significantly affects your rights or the way we process your data — baji88 will provide advance notice via your registered email address or through an in-platform notification at least 14 days before the change takes effect.
Your continued use of the baji88 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Privacy Policy, you may close your account at any time by contacting baji88 support. Any personal data processed prior to the effective date of any update will continue to be handled in accordance with the version of this Policy that was in force at the time of collection, unless the updated Policy provides greater protections.
Six core privacy commitments that underpin every data processing activity at baji88 — built to give every player in Bangladesh full confidence in the platform.
Every connection between your device and baji88 is protected by TLS 1.2+ encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
baji88 does not sell, rent, or trade your personal data to third-party marketers. Your information is used exclusively to operate your account and improve your platform experience.
Age verification is a legal and ethical obligation. baji88 uses KYC identity checks to confirm that every registered player is at least 18 years old before any real-money gaming activity is permitted.
Data is never kept indefinitely. baji88 applies documented retention schedules to every category of personal data and securely deletes or anonymises information once retention periods expire.
You can access, correct, delete, or export your personal data at any time. baji88 responds to all valid data subject requests within 30 calendar days — no fees charged for standard requests.
Promotional messages are only sent to players who have explicitly opted in. You can withdraw marketing consent at any time through your account settings or by contacting our support team.
Now that you understand how baji88 protects your privacy, explore the full platform — from live cricket betting and premium slots to the baji88 Casino. Your data is safe. Your game is on.